Terms of Service of conclusia
Last updated: 07.09.2026
1. Who we are, and what these terms cover
conclusia GmbH · Straße am Flugplatz 52D · 12487 Berlin · Germany
These Terms of Service (the “Terms”) govern your use of our website at https://conclusia.io, the conclusia web application (the “Application”), and our interfaces to it, including the MCP endpoint at https://mcp.conclusia.io/mcp (together, the “Service”).
Questions about these Terms: support@conclusia.io
2. Relationship to individual agreements
Where you have concluded a separate written agreement with us about the use of the Service — such as a Usage Agreement or an order form — that agreement takes precedence over these Terms in the event of any conflict. These Terms apply in addition, and to any use of the Service that is not covered by such an agreement.
Your own general terms and conditions do not apply, even if we do not expressly object to them.
3. Business customers only
The Service is offered exclusively to entrepreneurs within the meaning of § 14 BGB, to legal persons under public law and to special funds under public law. It is not offered to consumers.
4. Registration, accounts and credentials
Use of the Application requires registration. You may register only the number of users agreed with us, and each account is personal to one named individual; accounts may not be shared. Registered users may use the Application on more than one device.
You are responsible for keeping login credentials, API keys and access tokens confidential, and for all activity carried out with them. Tell us without undue delay at support@conclusia.io if you suspect that credentials have been compromised.
You are responsible for the conduct of every user of your account, including your employees and agents, and you shall ensure that their use complies with these Terms.
5. Scope of the right of use
We grant you a non-exclusive, non-transferable right to use the Service for your own business purposes for the term of the agreement.
The Service is provided over the internet; we do not supply a copy of the software, and no rights beyond those set out here are granted.
Making the Service available to third parties requires our prior written permission. This includes sharing within a corporate group, with subsidiaries or with partner firms.
6. Acceptable use
When using the Service, you shall not:
resell, sublicense or redistribute raw data or profile-level information obtained from the Service. You may include companies identified through the Service in curated deliverables — for example longlists shared with your own clients — provided these form part of a broader advisory or consulting engagement rather than a stand-alone data product;
use data or information obtained from the Service to train, develop or fine-tune machine learning models, artificial intelligence systems or other algorithmic tools;
analyse, reverse-engineer or replicate the Service or its underlying data sources for competitive purposes;
store, index or cache data obtained from the Service in a centralised manner that would allow shared access across users, systems or client organisations;
extract or store a substantial part of the data stock underlying the Service;
misuse any AI or chat-based interface in the Service, in particular by attempting to extract unauthorised information, to circumvent usage restrictions, or to manipulate the behaviour of automated systems through prompt engineering or similar methods;
use AI interfaces to generate or request content that is unlawful, discriminatory, deceptive, misleading, or in breach of applicable data protection, intellectual property or confidentiality obligations;
impair the integrity or availability of the Service, or circumvent technical limits, quotas or access controls.
We may suspend access in the event of misuse. Where circumstances permit, we will inform you beforehand and give you the opportunity to remedy the matter.
7. Company and contact data
The Service assembles information about companies from publicly available sources and from third-party data providers, and — where you request it — business contact details of people at those companies.
You decide how you use that information. You are responsible for complying with the law applicable to your own use of it, in particular data protection law and the rules on advertising and unsolicited communication. We give no assurance that any particular contact may lawfully be approached by you for your intended purpose.
8. Connecting assistants and other clients
The Service can be connected to AI assistants and other client applications that support the Model Context Protocol (MCP). If you set up such a connection:
you are responsible for the client you connect, for its configuration, and for everything it does with your access token. Treat access tokens like credentials under section 4;
the provider of that client is not our sub-processor and does not act on our behalf. Your use of it is governed by your relationship with that provider, not by these Terms;
the acceptable-use rules in section 6 apply in full to access through a connector. In particular, a connector may not be used for automated bulk extraction of data from the Service;
we may apply rate limits, and may suspend a connection that impairs the Service or breaches these Terms.
What we receive over such a connection, what we log, and how long we keep it, is described in our privacy policy.
9. Automated processing and results
Information displayed and delivered by the Service is produced by automated procedures, including AI models. It is research support, not advice, and not an automated decision about any person.
We do not warrant that results are complete, accurate or current, and results may vary between runs for the same input. Please review results before relying on them. Decisions you take on the basis of the Service remain your own.
10. Availability, maintenance and support
We develop the Service continuously and improve it through updates. Features may change; we will not materially reduce the agreed core functionality during a running term without notice.
The Service may be unavailable or impaired due to scheduled or unscheduled maintenance. We will make reasonable efforts to announce planned maintenance in advance. Advance notice is not always possible for unscheduled or emergency maintenance.
We provide support to a reasonable extent by email at support@conclusia.io, covering error correction and questions about the operation of the Service. We do not owe a specific level of availability unless expressly agreed in writing.
11. Fees and payment
Fees, the billing period and the number of users follow from the agreement concluded with you. All prices are exclusive of value-added tax at the applicable statutory rate. Invoices are payable without deduction within the period stated on the invoice. Access may be made dependent on payment having been received.
12. Term, termination and suspension
Unless otherwise agreed, the agreement runs for an indefinite period and may be terminated by either party with one month’s notice. Notice must be given in text form, for example by email. The right of either party to terminate for cause remains unaffected.
On termination, access to the Service ends. Export your data before the end of the term; the Service provides an export function for this purpose. Deletion of your data after the end of the agreement follows the periods set out in our privacy policy.
13. Ownership and intellectual property
The Service, including all associated information, software and databases, remains our property. All rights granted to you are non-exclusive and non-transferable.
You are granted the right to store, process, use and transmit the business information provided through the Service in accordance with these Terms, and to put it into a form of your own design, subject to the restrictions in section 6.
The content you upload remains yours. You grant us the right to process it for the purpose of providing the Service. Upon reasonable request, you agree to provide us with appropriate documentation demonstrating compliance with the usage restrictions and data-handling obligations in these Terms. Confidential information unrelated to that purpose may be reasonably redacted.
14. Confidentiality
Each party shall treat as confidential all confidential information obtained from the other party and shall not disclose it to third parties outside its own organisation without the other party’s written permission.
This does not apply to information that was lawfully known without an obligation of confidentiality, that was lawfully communicated by a third party, or that became publicly known without breach of this obligation.
We expressly undertake to keep information about your clients and projects confidential. You expressly undertake to keep the functionality of the Service, as well as any weaknesses you discover in it, confidential. The obligation remains in force for two years after the end of the agreement.
15. Warranty
We provide the Service with the care of a prudent business and in accordance with the current state of the art. Software of this complexity cannot be guaranteed to be free of errors.
We do not warrant that the Service will meet your individual requirements or achieve a specific outcome, nor that it will be available without interruption. Statutory rights in respect of defects remain unaffected. Please report defects to support@conclusia.io with enough detail for us to reproduce them.
16. Liability
We are liable without limitation for damage caused intentionally or by gross negligence, for damage resulting from injury to life, body or health, under the German Product Liability Act, and to the extent we have given a guarantee.
In the case of slight negligence, we are liable only for breach of a material contractual obligation — an obligation whose fulfilment makes the proper performance of the agreement possible in the first place and on whose fulfilment you may regularly rely — and in that case only for the foreseeable damage typical of this type of contract.
Any further liability is excluded. In particular, we accept no liability for the accuracy, completeness or currency of automatically processed information, or for decisions you take on the basis of it.
17. Data protection
How we handle personal data is described in our privacy policy at https://www.conclusia.io/legal/privacy-policy.
Where we process personal data on your behalf in the course of providing the Service, we do so as your processor under a data processing agreement pursuant to Art. 28 GDPR. You remain the controller and are responsible for ensuring that the transfer of that data to us is lawful.
Our data processing agreement is available at https://www.conclusia.io/legal/data-processing-agreement and forms part of these Terms. Where you have signed a separate data processing agreement with us, that agreement takes precedence.
18. Changes to these Terms
We may amend these Terms where this is necessary for valid reasons, in particular because of changes in the law, in case law, in the technical requirements of the Service, or in our range of services. We will notify you of any amendment at least six weeks before it takes effect, in text form. If you object within that period, the agreement continues on the existing Terms; each party may then terminate in accordance with section 12.
19. Final provisions
These Terms are governed by the law of the Federal Republic of Germany, to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG).
Unless otherwise agreed, the place of performance is Berlin. The courts of Berlin have exclusive jurisdiction over all disputes arising out of or in connection with these Terms; we are additionally entitled to bring proceedings at your registered seat.
Amendments and supplements must be made in text form. Should any provision of these Terms be or become invalid or unenforceable, the validity of the remaining provisions is not affected.
Contact
conclusia GmbH · Straße am Flugplatz 52D · 12487 Berlin · Germany · support@conclusia.io